About this Sanctuary
Nestled in Reno, Nevada, this luxury hotel is a serene oasis that seamlessly blends relaxation and indulgence with sophisticated amenities. The grandeur of the rooms, particularly those in the tower wing, boasts stunning marble bathrooms, plush bedding, and expansive hot tubs, offering unparalleled comfort. The spa, with its lavish sauna showers, luxurious Jacuzzi, and stunning views, promises an unforgettable experience. A stay here includes access to a beautiful heated pool, perfect for unwinding on cooler evenings or during the winter months. While some rooms may have minor cleanliness issues, the overall atmosphere is one of opulence and tranquility, making it an ideal retreat from the hustle and bustle of city life.
✨ Guest Insights
What Guests Love
- Luxurious king suites with Jacuzzi tubs
- Spectacular views from top-floor suites
- Marble bathrooms in every room
- Extensive gym facilities including squat racks, rowing machines, and sauna access
- Friendly and accommodating staff who go the extra mile to ensure guest satisfaction
- Beautiful photography and nature videos on display throughout the hotel
- Live music at Terrace lounge adds a lively touch
- Heated pool area with hot tubs for year-round use
Good to Know
- Room cleanliness issues, including stains and broken furniture
- Broken dresser knobs in some rooms
- Locker room floor often wet
- Lack of water fountain availability
- Some complaints about reservation systems for outdoor pools
- Limited services at the spa during certain periods (no sauna, Jacuzzis)
- Indoor pool area can be crowded and loud
- Need for more staff assistance at front desk
- Room service could improve in terms of speed and variety
Venue Details
Reno, NV 89502
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