About this Sanctuary
Step into a world of relaxation and tranquility at Natick's flagship store, New England Spas. Since 1978, this beloved establishment has been dedicated to enhancing your well-being through top-quality hot tubs, saunas, and swim spas. Known for its exceptional customer service, you can trust the experts here to guide you through every step of your sauna installation or purchase process. From knowledgeable relaxation specialists like Vicky Pinheiro and Jason Brandt to a supportive team that goes above and beyond, Natick has created an environment where you feel pampered and valued. Whether you're enjoying the steamy heat of a Finnleo sauna or taking advantage of their spa deals, this venue promises not just a service but an experience tailored for relaxation and rejuvenation.
✨ Guest Insights
What Guests Love
- Punctual and courteous installers
- Top-notch workmanship
- Comprehensive explanations on how everything works
- Thorough customer service from team members like Rory Ellis and Bruce
- Detailed support during the setup process with professionals like Isaiah Crowell
- Flexible deal options, such as saving up to $2,000 on a new Sundance® Spa or getting a free SmartTub™ Supreme Package
Good to Know
- Delays in sauna delivery (e.g., 2 weeks for initial delivery)
- Inconsistent pricing, with unexpected increases
- Difficulty in tracking the status of orders post-purchase
- Need to hire an electrician for installation at significant cost ($1700+)
- Limited local amenities like a water fountain or seating area
- Small changing areas that can be crowded
Amenities
Opening Hours
10 am-6 pm
Venue Details
Natick, MA 01760
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