
About this Sanctuary
Nestled within the Virgin Hotel in New York City, Exhale Spa stands as a sanctuary of relaxation and rejuvenation. Upon entering, visitors are greeted by a warm and inviting atmosphere, enhanced by the soothing eucalyptus scent in the steam room and the zen ambiance of the snow room. The venue offers an extensive range of amenities, including a well-functioning sauna, a refreshing cold room, and a unique salt room complete with infrared compression boots and vibrating massage beds. Notably, the staff is highly praised for their professionalism and attentiveness, particularly employees like Mark and Erika who consistently go above and beyond to ensure guests have an exceptional experience. However, some visitors report issues such as rationed towels and moldy showerheads in the sauna, making the experience less than ideal. Despite these minor setbacks, Exhale Spa continues to attract loyal patrons with its top-notch massage services and comprehensive membership options.
✨ Guest Insights
What Guests Love
- Authentic wood-burning heat
- Cold plunge pool
- High-quality massage therapists like Anastasia and Alex D.
- Friendly owner Erika P., who personally helps customers choose treatments
- Unique salt room with infrared compression boots and red light face mask
- Zen room with shaved ice falling from the roof for snow therapy
- Complimentary tea and snacks
- Intimate setting, perfect for a relaxing day
- Top-notch steam room with eucalyptus scent
Good to Know
- Rationed towels and dirty showerheads in the sauna
- No water fountain available
- Hard-sold memberships and unexpected 20% tip on discounted prices
- Limited amenities (only three small rooms)
- Steam and sauna not consistently hot enough, especially during peak times
- Difficult membership cancellation process with multiple charges post-cancellation
- Moldy or malfunctioning steam room requiring frequent staff intervention
- Small changing area limiting comfort in the locker room
- Cash-only payment option
Amenities
Opening Hours
10 am-8 pm
Venue Details
New York, NY 10001
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