Sauna★ 4.2(678 reviews)

Genesis Health Clubs - Mills Civic

About this Sanctuary

Experience a unique blend of luxury and wellness at Genesis Health Clubs Mills Civic, where modern amenities meet traditional relaxation. As you step into this West Des Moines location, you'll be greeted by state-of-the-art equipment alongside premium features like an upscale lounge area with screens for post-workout entertainment. The venue boasts an indoor and outdoor pool, sauna, steam room, hot tubs, Pilates studio, and cycling studio—offering a wide array of activities to cater to various interests. Friendly staff ensure that every guest feels welcome, making it a perfect spot for both seasoned gym enthusiasts and newcomers alike. However, the facility's maintenance issues can be a significant drawback, with frequent equipment breakdowns and poor cleanliness of certain areas, like the sauna floor and showers.

✨ Guest Insights

What Guests Love

State-of-the-art cardio and strength training equipment
Spacious workout areas with ample space for everyone
Upscale locker rooms with fluffy towel service
Excellent Pilates and cycling studio options
Friendly and professional staff who are always available to assist
Premium amenities including an indoor and outdoor pool, sauna, steam room, hot tubs, and café
Free guest passes and personal training sessions included in membership

Good to Know

Frequent equipment breakdowns, especially in the sauna, steam room, and hot tub areas
Locker room floor often covered in dirt and debris, despite having permeable mats
Showers frequently flooded with hair from the drain, requiring caution
Outdated or broken facilities such as the paper towel dispenser, broken hot tub, malfunctioning equipment, and unclean showers
Poor maintenance of public spaces leading to a lackluster experience for members
Inconsistent cleanliness in certain areas like the sauna and steam room
Limited options for hydration with no water fountains available

Insights generated by AI from verified guest reviews