Sauna★ 4.1(949 reviews)

24 Hour Fitness

About this Sanctuary

Nestled in Glendale, California, 24 Hour Fitness provides a comprehensive fitness experience that caters to various needs. The sauna and steam room are key features, offering relaxation and rejuvenation post-workout. Despite some complaints about cleanliness and management, the venue has its strong points. Management's commitment to customer service is highlighted by positive feedback from members like Saeed, who demonstrated exceptional responsiveness. The facility boasts a wide array of exercise equipment, including weights, machines, and even a basketball court, making it an all-encompassing gym. However, the sauna area faces several issues such as inconsistent operation and maintenance problems, which are deeply affecting member satisfaction.

✨ Guest Insights

What Guests Love

Extensive workout equipment including weights and machines
Basketball court available for use
Cleanliness of the facility when managed well
Friendly customer service from management like Saeed
Good layout allowing members to find their own corner

Good to Know

Inconsistent operation of sauna, often turned off on weekends or shut down during maintenance
Poor cleanliness issues in sauna and pool area, with mold sightings
Broken shower heads and low water pressure
Lack of soap in the showers
Wet floor in locker rooms
No water fountain available
Discriminatory behavior reported from some gym-goers
Persistent smell in the sauna area
Disappointment over promises of improvements not being fulfilled