Sauna★ 4.3(1800 reviews)

DoubleTree by Hilton Hotel Flagstaff

About this Sanctuary

Nestled in Flagstaff, Arizona, this DoubleTree by Hilton offers a rejuvenating retreat that seamlessly blends modern amenities with cozy comfort. Upon arrival, guests are greeted with warm hospitality and personalized touches such as homemade cookies at check-in. The spacious rooms boast comfortable beds, top-notch bathrooms, and thoughtful design elements like a fireplace for added ambiance. The hotel's sauna and hot tub provide an excellent opportunity to unwind after a day of outdoor adventures, with the steam room exuding a serene eucalyptus scent that enhances the relaxation experience. Additionally, the nearby observatory and access to various restaurants make this a perfect base for exploring the region. Despite occasional maintenance issues or price discrepancies, the overall experience is overwhelmingly positive due to the exceptional customer service and comprehensive array of facilities.

✨ Guest Insights

What Guests Love

Comfortable beds with pillowtop options
Large, well-appointed rooms
Friendly front desk staff
Complimentary cookies at check-in
Top-notch bathroom amenities
Fireplace in some rooms
On-site restaurant for dining
24/7 access to hot tub and sauna
Fitness center with modern equipment

Good to Know

Occasional cleanliness issues in the bathrooms (e.g., missing towels, stains on sheets)
Some guests reported illness after using the hot tub or sauna
Maintenance work at pool area disrupted guest experience
Sauna out of service due to social distancing measures
Water cooler not always available
Limited water fountain options
Occasional room not prepared as per pre-booked party size
Room not fully prepared for 4-person stay, requiring additional amenities
Coffee in lobby sometimes unavailable or lacking
Missing tile and potential mold issues reported in some rooms
Inconsistent services based on reservation type (e.g., breakfast not provided to all guests)