Sauna★ 4.5(192 reviews)

Spa At Serenbe

About this Sanctuary

Serenbe's spa is a tranquil sanctuary that offers a unique blend of natural beauty and modern wellness practices. Guests can enjoy custom facial treatments that utilize organic ingredients, massage therapy designed to alleviate stress, and the soothing benefits of reflexology and Reiki. The complimentary infrared sauna and steam room enhance the overall relaxation experience. However, some guests have noted issues such as limited lounge space for post-treatment relaxation, rudeness from staff members like Emily, and unexplained pricing discrepancies during payment.

✨ Guest Insights

What Guests Love

Custom Laurel Facial treatment with organic ingredients
Serenbe Signature Facial that combines biodynamic Cranial-Facial Therapy
Rejuvenating massage treatments designed to melt away stress and tension
Gentle energy balancing of Reiki and the healing touch of reflexology
Complimentary champagne in both sauna and steam room
Luxurious amenities including infrared sauna, steam room, indoor, outdoor, and private lounges

Good to Know

Limited lounge space for relaxation after services
Receptionist Emily was condescending and dismissive towards guests
Staff sometimes unaware of their own business hours (e.g., closing at 5 PM despite stated 6 PM)
No locker room or multi-shower facilities, everything coed with shared bathrooms
Scalp massage enhancement not worth the extra cost, less than 5 minutes in duration and no fragrance
Disorganization in pricing leading to unexpected charges for some guests

Insights generated by AI from verified guest reviews