Sauna★ 2.8(11 reviews)

East End Spas & Saunas

About this Sanctuary

East End Spa and Sauna in Jamesport, Long Island, offers a unique blend of traditional craftsmanship and modern amenities. The venue is renowned for its custom sauna designs, providing both residential clients and professionals with a wide array of options, from infrared saunas to conventional models. With over 35 years of experience, the team at East End Spa ensures that every project—from simple DIY kits to large-scale installations—is executed with meticulous attention to detail. The ambiance is relaxing and inviting, making it an ideal place for unwinding and detoxing. However, while some clients have had positive experiences, others have faced significant issues related to communication and service quality.

✨ Guest Insights

What Guests Love

Wide variety of sauna models including infrared and conventional saunas
Customizable DIY kits available for a unique experience
High-quality construction materials and equipment
Professional detailing such as hand-cut wood work
On-site supervision by owner Bud during installation

Good to Know

Communication issues with the owner, Bud, leading to delays and unfulfilled promises
Poor workmanship resulting in subpar installations
Lack of responsiveness from the owner for customer concerns
Equipment left unused on site, causing storage and maintenance issues
No clear service or maintenance contracts provided

Insights generated by AI from verified guest reviews