Sauna★ 4.5(61 reviews)

Pacific Spas & Sauna

About this Sanctuary

Pacific Spas & Sauna, established since 1977 in West Los Angeles, invites guests to step into a sanctuary of wellness and relaxation. Offering an extensive selection of hot tubs, saunas, and outdoor spas from premium brands like Sundance, Hot Spring, Finnleo, and Tylo, the venue caters to various preferences and lifestyles with custom-designed options that can be tailored to fit personal needs. The showroom is open on weekends for a wide selection, and financing programs are available for added convenience. Notable experiences include the Vigor™ Cold Plunge for invigorating moments of refreshment, and the promise of a personalized wellness sanctuary awaits those who visit. Reviews highlight exceptional customer service from knowledgeable staff, such as Greg and Robin, with their professionalism and attention to detail in every interaction. Overall, Pacific Spas & Sauna stands out for its commitment to quality products and services that enhance daily life.

✨ Guest Insights

What Guests Love

Wide selection of high-quality hot tubs and saunas
Custom-designed sauna options tailored to lifestyle
Exceptional customer service from Greg and Robin
Professional installation by Reuben and his crew
Detailed product descriptions and comparisons during the decision-making process
Financing programs available for purchasing spa and sauna units

Good to Know

Limited space in changing area
Occasional issues with backordered units leading to delays
Customer complaints about dealing with Reuben, who was described as unreliable and pushy
No water fountain or refreshment options available at the venue
Cash-only payment option may be inconvenient for some customers

Insights generated by AI from verified guest reviews